HOPKINS AIRPORT WORST
WHEN IT COMES TO AIRPORT CUSTOMER SATISFACTION, ONE NORTHEAST OHIO AIRPORT GETS A FAILING GRADE.
TOP BLOW FOR CLEVELAND HOPKINS AIRPORT AFTER IT WAS RANKED DEAD LAST AND CUSTOMER SATISFACTION. THE RANKINGS COME FROM A NEW STUDY FROM JD POWER WITH HOPKINS SCORING ALL THE WAY DOWN HERE AT THE BOTTOM WITH A TOTAL OF 597. THAT'S OUT OF 1000. SO THAT PUTS HOPKINS AT THE VERY BOTTOM FOR MEDIUM SIZED AIRPORTS WITH ONLY THREE OTHER AIRPORTS OF ANY SIZE SCORING LOWER THAN THAT. NOW THIS SURVEY MEASURES SATISFACTION AND SEVEN CATEGORIES AND SCORES FELL IN ALMOST EVERY SINGLE ONE FOR HOPKINS.